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Les workflows IT

Libérez la productivité et transformez l'IT dans l'ensemble de votre entreprise grâce à une plateforme unifiée.

Les workflows des employés

Offrez des expériences employés de prochaine génération avec des workflows intelligents et un service facile.

Les workflows des clients

Résolvez des problèmes clients complexes de bout en bout avec l'intelligence prédictive et le self-service automatisé.

Créez vos propres workflows

Utilisez la Now Platform pour concevoir de nouvelles applications et développer les solutions ServiceNow.

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Transformez l’expérience IT

Deliver high-performance business services with AIOps

Réagissez plus rapidement face aux incidents de sécurité, aux vulnérabilités et aux risques.

Offrez l'expérience employé nouvelle génération

Enthousiasmez vos clients en résolvant des problèmes complexes de bout en bout.

Créez rapidement des applications de workflows d'entreprise

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Solutions

Deliver a next-generation employee experience

Discover how top global companies are transforming the digital employee experience.

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Provide consumer-style service at every stage of the employee journey

Unlock enterprise-wide productivity and meet the expectations of a modern workforce. Make it easy for employees to get the services they need.

Make it easy for employees to get service

Give anytime, anywhere access to services from any department. Guide employees with intelligent, automated answers to simplify any process.

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Create digital workflows across people and functions

Replace manual, siloed processes and paperwork with digital workflows for frictionless experiences in onboarding and other life events.

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Unlock productivity across the organization

Expedite service while driving costs down with a purpose‑built platform. Get ahead of issues and drive improvements with visibility into workforce needs.

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Gartner Market Guide for Integrated HR Service Delivery Solutions

Per Gartner Report,

The effective deployment of integrated HR service delivery tools will help reduce HR administrative costs (by up to 30%)…

Gartner, Market Guide for Integrated HR Service Delivery Solutions, by Melanie Lougee, Ranadip Chandra, Mike Burden, 26 October 2017

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Don’t just take our word for it

See how others have turned employee experiences into a competitive advantage.

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CONSUMER

General Mills transforms HR

80% of cases resolved via self-service with a new global employee experience.

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HEALTHCARE

Magellan Health's winning Rx

HR deflects 70% of cases and is creating the workplace of the future.

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See Case Study

INDUSTRY

HD Supply empowers associates

Self-service and automation unlocks 43% of workforce productivity.

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See Case Study

TECHNOLOGY

Hitachi Vantara automates

Next-generation services deliver a great employee experience with 33% less work.

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Solutions that boost employee satisfaction

HR Service Delivery

Eliminate frustration and improve employee engagement satisfaction with efficient, intelligent HR services.

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IT Service Management (ITSM)

Consolidate legacy systems to elevate the employee experience, increase productivity, and achieve new insights.

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Now Platform

The foundation to build additional services that deliver seamless, consumer-style employee experiences.

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Join us at a live event

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CONFERENCE

Organization Design Forum: April 16

Keynote Presentation: How people-first design unlocks employees' superpowers. Presented by: Pat Wadors, Chief Talent Officer, ServiceNow.

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CONFERENCE

Knowledge 2019: May 5-9

Join us in Las Vegas to get inspired by ServiceNow visionaries, customers, and partners.

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CONFERENCE & EXPO

UNLEASH: May 14-15

See how we can help you apply the right employee solutions to transform your organization.

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CONFERENCE

HR Tech Conference & Expo: October 1-4

Join us in Las Vegas to discover best practices for transforming your employee experience with service.

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WEBINAR

Live Product Demos

See live demos of key factors for building effortless employee experiences that improve job satisfaction.

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Featured Resources

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ANALYST GUIDE

Gartner: Integrated HRSD

ServiceNow checks all boxes in Market Guide for Integrated HR Service Delivery.

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EBOOK

Making it #EasyForEmployees

Best practices for transforming the employee service experience.

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WHITE PAPER

The future of HR shared services

How emerging technologies will power the future of HR shared services.

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Watch Now

WEBINAR

Dell's HR Transformation

82% of issues are resolved via chat with 5X volume and 98% satisfaction.

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Talk to an expert

Companies that invest in the employee experience are more often noted as the best or most innovative places to work and have four times higher profit per employee.*

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* The Employee Experience Advantage, by Jacob Morgan (Wiley, 2017) HBR