How ServiceNow helps University of Toronto improve service
The University of Toronto is Canada’s largest university and one of the top employers in the country. The university recently modernized with ServiceNow to meet its massive HR service delivery needs.
In this webinar recap discover:
- How IT and HR teams are using ServiceNow to streamline over 40,000 service requests through a centralized shared services team
- Lessons learned from implementing self-service for students, faculty, and staff
- Key benefits since moving away from legacy systems, and having a stronger focus on employee service delivery