According to Gartner, “By 2020, 30% of organizations with more than 2,500 employees will have invested in an integrated HR service management solution.”* ServiceNow is represented as a HRSM solution vendor in this guide and is the only vendor that checks all the boxes in the HRSM Vendor Solutions table.
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* Gartner, Market Guide for Integrated HR Service Management Solutions, by Melanie Lougee, Ranadip Chandra, 21 February 2019
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